Managed Endpoint Services | A&E Technologies

What Are Managed Endpoint Services?

Endpoint management services provide centralized oversight and control over all endpoints on a business’s network. Endpoints refer to the numerous devices that employees use to access company data and systems, including laptops, desktops, smartphones, tablets, and printers. An endpoint management platform allows IT teams to monitor, manage, and secure every endpoint from a unified dashboard to minimize risk.

Endpoint management services typically include:

Device enrollment: Onboarding new devices onto the management platform
Patch management: Automatically installing the latest OS and software security updates
Endpoint security: Antivirus, firewalls, intrusion prevention to protect against malware or hacking
Access controls: Managing user permissions and access to apps/data
Remote monitoring: Tracking device health metrics like usage, disk space, memory, etc.
Support: Troubleshooting and fixing device or software issues remotely

Why Endpoint Management Matters

With the exponential growth of connected devices used for work, businesses struggle to stay on top of each endpoint’s configuration, health, and security. But a single compromised endpoint is all it takes for attackers to gain a foothold in your infrastructure. Endpoint management outsourcing allows lean IT teams to regain control with services like:

Proactive Security Measures

Cyberattacks targeting businesses have become widespread, sophisticated, and costly if successful. Endpoint management services employ layered security controls to protect each device on your infrastructure. This includes:

Next-gen antivirus with advanced AI or machine learning to block emerging malware strains
Host-based firewalls that restrict suspicious inbound and outbound traffic
Drive encryption to make stolen data inaccessible without keys
Privileged access management to limit admin permissions
Endpoint detection and response to continuously monitor threats

Together, these safeguards make it extremely difficult for attackers to penetrate your defenses.

Automated Patch Management

One common attack vector involves exploiting unpatched software vulnerabilities on endpoints, as seen in the massive SolarWinds and Log4j breaches. With an average of over 100 vulnerabilities discovered per week, IT teams struggle to stay current by manually patching hundreds of endpoints.

Endpoint management platforms automate patch deployment for operating systems, apps, drivers, and firmware across all managed devices. This prevents your attack surface from growing due to missing patches that hackers can take advantage of.

Remotely Monitoring Endpoint Health

Endpoint uptime and peak performance are critical for organizations today. However, limited visibility into distributed devices makes this difficult to accomplish without endpoint management.

Remote monitoring tracks vital endpoint metrics like system resource utilization, free disk space, application usage, network connectivity health, and more. IT teams gain actionable insights to optimize configurations, troubleshoot issues proactively, and make sure critical endpoints don’t go down unexpectedly.

Regulatory Compliance

Industries like healthcare, finance, retail, and government face stringent regulatory requirements around data privacy, security, and disclosure. Noncompliance results in large fines and reputational damage.

Endpoint management capabilities like system hardening, access controls, encryption, and logging keep organizations compliant with regulations like HIPAA, PCI DSS, and GDPR. Platforms generate detailed audit reports, proving compliance.

Keeping your endpoint devices secure is essential. Contact A&E Technologies today to learn more about our unified endpoint managementservices.

Let’s Connect

Enhanced Security

By proactively identifying and mitigating threats, endpoint management services significantly enhance the overall security posture of your business. This is particularly important in an environment where cyber threats are becoming more sophisticated and pervasive.

Time and Cost Savings

Automated patch management and remote support reduce the need for manual intervention, saving both time and costs associated with IT management. This allows your IT team to focus on strategic initiatives rather than routine maintenance tasks.

Improved Productivity

Minimizing downtime through remote monitoring and support leads improves productivity. Employees can work without interruptions, and IT issues can be addressed swiftly so business operations run smoothly.

Scalability

Endpoint management services are scalable, adapting to the changing needs of your business. Whether you’re expanding your workforce or diversifying your infrastructure, these services can scale seamlessly to accommodate growth.

Peace of Mind

Outsourcing endpoint management provides peace of mind. Knowing that your IT infrastructure is in the hands of experts allows you to focus on core business activities, confident that your digital assets are secure.

What to Look For in a Managed Endpoint Service Provider

Not all endpoint management platforms are equal. As you evaluate options, consider these aspects:

Unified platform: Look for services that cover monitoring, management, and security from a single pane of glass
Scalability: The system should easily accommodate fluctuating endpoint counts
Custom reporting: Robust tools should allow you to schedule and customize compliance/management reports
Ease of use: Intuitive dashboards requiring minimal training for administrators
Experience: Proven track record securing large, complex IT environments
Support responsiveness: 24/7 support with rapid response to emerging endpoint issues
Cost: Competitive and transparent pricing to maximize ROI

Safeguard Devices With Our Managed Endpoint Services

Your employees use laptops, desktops, cell phones, tablets, and more for their day-to-day work. Securing these devices is vital for preventing unauthorized access and cyberattacks. As a full-service IT service provider, A&E Technologies offers endpoint security solutions that:

Design, configure, and integrate an endpoint protection platform
Create and align policies that protect your company’s sensitive data
Prevent downloads from untrustworthy websites
Locks out users if they input incorrect passwords too often
Use the latest security analytics to monitor devices and react quickly to suspicious activity

Our team applies their in-depth knowledge and experience to help our clients safeguard their devices and maximize their cybersecurity.

Contact us today to learn more about our managed endpoint security solutions.